TERMS AND CONDITIONS
A 50% deposit is required on all appointments at time of booking.
Appointment Reminder notices are provided via email and text message. Whilst I do appreciate that emergencies crop up from time to time and appointments have to be cancelled, please be aware that I do reserve the right to charge for a missed appointment with less than 24 hours’ notice. Whilst these policies are not nice to enforce, they are a necessity to ensure all my business running costs are still covered despite the income lost from a cancelled or missed appointment.
CANCELLATION OUTSIDE 24 HOURS
Any fees paid in advance will be refunded or held on account for your next appointment.
CANCELLATION WITHIN 24 HOURS / NO SHOW
Your deposit will be forfeit and you may be required to pay 100% in advance of any future bookings. The full amount will then be forfeit if you cancel within 24 hours or 'no show'.
IF YOU ARRIVE AND CANNOT BE TREATED
Your deposit will be held on account for your next appointment. If you choose not to rebook your deposit will be forfeit. If you then cancel the rebooked appointment at any time, your deposit will be forfeit.
IF YOU ARRIVE LATE
If you arrive more than 30 minutes late for a 60 minute appointment, it is not always practical to commence treatment. However, the full fee will be charged.
All terms, conditions and prices are variable without prior notice. Any questions please contact me.
THANK YOU for your understanding.